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Accelerate and Automate Global IAM Deployment – with the Flexibility and Control Enterprises Need

Service Layers is the IAM automation platform built for complex enterprise environments. Fast to launch, cloud-independent, and fully DevSecOps-ready.

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Service Layers enhances best-of-breed IAM solutions from Ping Identity, One Identity, and SailPoint with full automation, cloud flexibility and DevSecOps control. It’s the enterprise-grade foundation for secure, scalable, and future-proof identity architectures.

Best of Breed Product

Automation

100% automated, everything as code.

Customization

Highly customizable to fit your unique needs

Scalability

Horizontal & vertical scaling across clouds and regions

DevSecOps

CI/CD pipelines and secure infrastructure as code

Why Choose Service Layers

Scalable, secure, and fully customizable IAM, engineered for complex, global, and fast-moving environments.

Cloud Independence & Flexibility

Service Layers offers unmatched flexibility across cloud environments. Whether public, private, or hybrid, you can deploy your IAM solution on AWS, Azure, GCP, or on-premises – with full support for hybrid and multi-cloud setups. By retaining control through customer-owned cloud tenancy, your organization remains independent and adaptable, hosting IAM data wherever it makes the most strategic sense.

High Availability & Scalability

Built for performance, Service Layers ensures over 99.95% uptime across all regions. With dynamic scaling and support for development, testing, and production environments, the platform grows effortlessly with your business needs – providing fast, reliable scaling for even the most demanding IAM landscapes.

Global Operations & Compliance

Service Layers is built for global rollouts, even in highly regulated markets such as China. The platform delivers reliable performance worldwide while complying with both local data protection laws and international security standards, ensuring your IAM solution is always compliant and operational.

Built for Complex IAM Requirements

Standardized IAM solutions often fall short in high-complexity scenarios. Service Layers is designed to bridge that gap. Whether you’re integrating legacy systems, managing delayed upgrades, or handling unique use cases, our platform is highly customizable to meet your organization’s specific needs and long-term strategies.

Developer-Centric & DevSecOps-Driven

Service Layers is tailored for developers and DevSecOps teams. With Infrastructure as Code, Configuration as Code, and 100% automation, the platform supports a fully programmable IAM environment. Whether you need to integrate custom connectors, plug-ins, or microservices, or simply want a tailored UI – your requirements can be fully implemented to match your vision.

Fast Setup & Time-to-Value

Time is critical. Service Layers enables you to get started without delay, even across multiple regions. Thanks to automation and a standardized framework, even complex IAM environments can be deployed rapidly – accelerating your project timelines and reducing time-to-market.

Cost-Efficient with Predictable Value

By combining high automation, standardized architecture, and flexible cloud deployment, Service Layers drives down IAM costs. With consistent monthly fees and optional long-term contracts, your organization benefits from predictable budgeting and long-term value – without compromising on performance or customization.

What’s Included with Service Layers

Included in Standard Fee

Infrastructure

BYOC (Bring your own Cloud)

or
Infrastructure of Service Layers

or
Infrastructure of customer on-premises

Platform

  • Production-ready IAM Platform
  • Updates & Patches for IAM products
  • High availability 99,95%
  • Auto Scaling
  • Monitoring, Reporting, and Backup

Platform Support & Operations

  • 24×7 Support for production-critical incidents
  • 8×5 Support for non-critical platform incidents
  • Incident and problem management

Optional

Code Maintenance

Fixing of bugs in individual code & configurations

iC Consult Add-on Services

Implementation

  • Definition of data models, workflows and user interfaces
  • Integration of data repositories
  • Definition of authentication and authorization policies
  • Social networks integrations

Application Support & Operations

  • Integration of additional applications, systems, or APIs
  • Support for IAM-integrated products, applications, and processes
  • Developer documentation
  • Support and maintenance

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Technical Features

Service Layers supports all identity & access management features offered by One Identity, Ping Identity, and SailPoint.
In addition, our DevSecOps approach enhances functionality with standard features, including:

DevSecOps Features

  • Private instance in your cloud (optional Service Layers Cloud possible)
  • Operational services: Metric Visualization/Monitoring/Logging/Backup
  • Configuration as code – fully automated staging and international rollouts
  • CI/CD infrastructure for infrastructure as code approach
  • Top-notch high availability and autoscaling
  • Full support for custom code – we integrate your plugins, custom connectors, or even your microservices
  • Private instance in your cloud (optional Service Layers Cloud possible)
  • Operational services: Metric Visualization/Monitoring/Logging/Backup
  • Configuration as code – fully automated staging and international rollouts
  • CI/CD infrastructure for infrastructure as code approach
  • Top-notch high availability and autoscaling
  • Full support for custom code – we integrate your plugins, custom connectors, or even your microservices
  • Vulnerability monitoring
  • Hardening
  • Best practices built-in
  • Code analysis
  • Tests
  • 4-eyes-principle from first configuration change to production deployment (Ping Identity)
  • You can see and test every change before it‘s rolled out to production
  • Zero downtime deployments
  • Connect your on-prem data source like AD
  • Prevent traffic going through the public internet for sensitive use cases
  • Connect to your IoT edge computing systems directly (Ping Identity)

Supported IAM Platforms

Currently, the platform supports full integration with products from One Identity, Ping Identity, and SailPoint – elevating their capabilities through automation, customization, scalability, and a DevSecOps-driven foundation.

Service Layers is Certified

We are committed to maintaining high service standards and adhering to stringent compliance regulations. Therefore, we are regularly audited on these standards: AICPA SOC II, SOC 2 COMPLIANT TYPE II, DIN EN ISO 9001, DIN EN ISO 27001

Learn more about Service Layers

Ready to Automate IAM?

Talk to our experts and see how Service Layers can streamline and scale your identity strategy.

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