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Authenticate This! | an iC Consult Podcast

Student Experience Meets Cybersecurity Strategy with Zach Lewis of University of Health Sciences and Pharmacy in St. Louis

2. October 2025 |  Episode 9 |  00:47:02 min

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About this Episode

On this episode, hosts Aaron Lentz and Tim York sit down with Zach Lewis, Chief Information Officer and Chief Information Security Officer of the University of Health Sciences and Pharmacy in St. Louis. Zach discusses leading his university through a ransomware attack, how he balances security with student experience in a nonprofit environment, and why open conversations about breaches are vital for the industry.

Key Takeaways:

(00:00) Introduction.

(02:06) Zach’s book chronicles the university’s LockBit ransomware experience.

(06:54) Password managers fail when Active Directory authentication becomes unavailable.

(09:00) Companies now want cybersecurity leaders who understand breach environments.

(14:27) Campus card systems integrate everything from dining to Grubhub.

(20:24) AI coding tools represent emerging technological capabilities worth exploring.

(23:54) Universities should teach students proper AI tool integration techniques.

(28:45) Technical revolutions require flexible pivoting from established security plans.

(37:36) Small organizations benefit from outsourcing 24/7 SOC monitoring.

(42:48) Legacy applications must evolve, or organizations get left behind.

Resources Mentioned:

University of Health Sciences and Pharmacy in St. Louis | Website

“Locked Up” by Zachary Lewis

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Featured Experts


  • Zach Lewis – Guest CIO and CISO of the University of Health Sciences and Pharmacy in St. Louis


  • Aaron Lentz – Host VP Advisory and Stategy
    iC Consult Americas


  • Tim York – Host VP of Partnerships
    iC Consult Americas