Take Care When Choosing a Partner:
How to Find the Ideal IDaaS Solution
IDaaS models outperform locally hosted solutions by offering a whole range of advantages: They relieve internal IT teams, transform CapEx into OpEx, and promise excellent security, high service quality, great flexibility, and practically unlimited scalability. However, when choosing a software vendor and a system integrator, companies need to consider a few decisive factors.
The demands on Identity and Access Management (IAM) have continued to increase in recent years. Today, even well-positioned security teams often reach their limits in the face of an exponentially increasing number of identities, locations, and devices. More and more companies are thus turning to professionally-managed IAM services that guarantee them maximum security and compliance in managing digital identities – without having to establish costly internal resources and systems.
IDaaS from one source
What a modern IDaaS model can achieve is demonstrated by the IAM vendor Okta, which for several years has been dedicated to the protection and management of all the identities within a company. From adaptive multi-factor authentication to the support of zero-trust architectures, Okta offers a holistic solution portfolio that covers the complete range of modern IAM functionalities from the cloud and ensures seamless identity protection regardless of location. Over 7,000 turnkey application integrations ensure a high-quality, secure user experience when accessing digital resources.
With IDaaS from Okta, companies receive an end-to-end, complete solution from a single source – from licensing and commissioning to service and support. This way, they benefit from smoothly integrated architecture with minimal implementation, configuration, and management effort – and avoid all the risks associated with unnecessarily complex, incompatible, or vulnerable multi-vendor environments.
Quickly operational and always up to date
For companies wanting to move their IAM to the cloud, an IDaaS model is often the simplest and fastest migration option. However, to ensure a successful deployment, companies are well-advised to contact an experienced system integrator at an early stage. iC Consult draws on extensive experience from more than 3,000 successful projects and is happy to support internal IT and security teams in all project phases: from provisioning and customizing to handing over the turnkey services.
And iC Consult supports long-term security: As part of our service offering, we always keep you and your team up to date on new developments, helping you become one of the first to benefit from innovative functionalities. This way, your IAM remains up-to-date and continuously adapts to new developments and requirements.
Personal contact and professional operation
Experience shows that IAM projects are complex. The implementation of managed services requires solutions tailored to the customer’s requirements, plus individual project support. For this reason, we assign a personal service delivery manager who, together with our team of developers, will assist you during implementation and day-to-day operation. Starting on day one.
To ensure stable and secure access to company resources, IAM solutions must be available around the clock. 24/7 support, automated service monitoring, an integrated ticket system, and professional incident and problem management make this possible.
Structured development process for customized offers
For swift and seamless integration, we rely on clearly structured and systematic processes:
The planning phase marks the start of the process. Here, we explore the necessary scope of services together with your team, analyze the existing infrastructure, and develop a project plan for the project team. After a kick-off meeting and a planning workshop, further weekly meetings follow to inform all participants about the planning status and to continuously review the project plan.
During the design phase, we closely coordinate your individual requirements before presenting you with a first design draft, which is then iteratively developed in a series of workshops. This is followed by the implementation of the solution in the existing infrastructure, including the necessary connectors and applications, and, finally, the first user import.
The deployment phase comprises further test procedures. We comprehensively check whether the solution we have implemented is fit for productive use – in close coordination with your team, of course. During the subsequent commissioning, the support team sets the course for stable and secure operation. Proactive maintenance processes and continuously available contact persons, such as your personal service delivery manager and certified Okta administrators, help keep everything running smoothly.
The managed services from Okta and iC Consult are inherently scalable. Service packages can be tailored to companies and networks of any size: from sophisticated global players with hundreds of worldwide branches, to agile start-ups who don’t yet have the resources for setting up and managing their identity infrastructure.